Downloading Reports from Portal

Issues have now been resolved. This was due to external communications limiting access to a small set of services and actions on the Portal. All other services, including the apps, continued to run as expected - and there was no risk to data processing at all. Thanks for your patience whilst we investigated and resolved the issues. If you have any questions at all, please contact our support team.

We have identified the issue affecting portal issues, and currently working on a fix.

We are currently seeing reports of delays regenerating/downloading reports from existing submissions from the record view in the Portal. All other operations (new forms/reports etc. continue to work as normal). We are currently investigating and will keep you updated.